Effective as of Dec 1st, 2023.
Welcome to Morocco24x7.com. We understand that sometimes plans change, and flexibility is important. Below are our cancellation policies to assist you in case you need to cancel your booking.
1. Cancellation by You
– **More than 30 days before tour date**: Full refund, less any processing fees.
– **15-30 days before tour date**: 50% refund, less any processing fees.
– **Less than 15 days before tour date**: No refund available.
2. Modification of Booking
– Changes to your booking, such as tour date or participant details, can be made up to 30 days before the tour date, subject to availability. Please contact us as soon as possible to arrange this.
3. Cancellation by Morocco24x7.com
– In the unlikely event that we must cancel a tour due to unforeseen circumstances or not meeting the minimum required participants, you will be offered a full refund or an alternative tour date.
4. No-Show Policy
– Failure to arrive at the meeting point for your tour will be considered a no-show, and no refund will be issued.
5. Weather and Unforeseen Circumstances
– In cases of extreme weather or other unforeseen events that may impact the safety or feasibility of the tour, we reserve the right to cancel or modify the tour. In such cases, we will offer rescheduling options or partial refunds, as appropriate.
6. Processing Time for Refunds
– Refunds will be processed within a certain number of days (usually 7-14 business days), depending on the original payment method.
7. Contact Us
– For any cancellations or modifications to your booking, please contact us immediately at:
Tel: +(212) 623-041312
Email: booking@morocco24x7.com
We recommend that all travelers have comprehensive travel insurance that covers cancellations.
By booking a tour with Morocco24x7.com, you agree to this cancellation policy. Thank you for choosing us for your Moroccan adventure.